Shipping Policy

At PLAINE Gifts, we are dedicated to providing you with a seamless and efficient shopping experience. This Shipping Policy outlines important information regarding the shipment of your orders.

1. Order Processing Time:

We strive to process and prepare your order within 7 business days from the date of purchase. Please note that custom and personalized items may require additional time for creation.

2. Shipping Methods:

We offer a range of shipping methods to accommodate your needs. Available options will be presented during the checkout process, and shipping costs will vary based on your selection.

3. Estimated Delivery Time:

The estimated delivery time depends on your chosen shipping method and your location. Once your order ships, you will receive a confirmation email with tracking details. Please allow for variations in delivery times due to factors beyond our control, such as weather, carrier delays, or customs inspections.

4. Shipping Fees:

Shipping fees are calculated based on the selected shipping method and the destination address. You will see the applicable shipping charges during the checkout process.

5. International Shipping:

We offer international shipping for most products. However, please be aware that customs duties, taxes, and import regulations of the destination country may apply. These additional costs are the responsibility of the recipient.

6. Shipment Tracking:

You will receive a tracking number once your order has been shipped. This allows you to monitor the progress of your delivery.

7. Undeliverable Packages:

In the event that a package is undeliverable due to incorrect or incomplete address information provided by the customer, or if the package is unclaimed, it may be returned to us. Additional shipping charges may apply to reship the package.

8. Lost or Damaged Shipments:

If your order is lost or arrives in a damaged condition, please contact our customer support team immediately. We will work to resolve the issue and ensure your satisfaction.

9. Returns and Exchanges:

For information on returning or exchanging your order, please refer to our Return and Refund Policy.

10. Changes to Shipping Policy:

We may update this Shipping Policy to reflect changes in our shipping practices. The updated policy will be posted on our website.

By placing an order with PLAINE Gifts, you agree to the terms outlined in this Shipping Policy. If you have any questions or concerns regarding our shipping procedures, please don't hesitate to contact our customer support team.